Privacy policy

SySnera is the commercial brand of MANUEL GONZALEZ MAESTRI PR RAČUNARSKO PROGRAMIRANJE SYSNERA BEOGRAD (SAVSKI VENAC), a Serbian registered entrepreneur / preduzetnik.

Registered office: Gavrila Principa 43, floor 1, 11000 Belgrade, Savski Venac, Serbia.

Registration authority: Serbian Business Registers Agency / APR. Registration number / Matični broj: 68408377. Tax ID / PIB: 115493071. Main activity: 6201 – Computer programming. Owner and legal representative: Manuel Gonzalez Maestri.

Contact: hello@sysnera.com

Depending on the project, SySnera may act as a data controller when we decide why and how personal data is processed, or as a data processor when we process data on behalf of a client under their instructions.

We may collect information you provide directly, including your name, email address, company, phone number, project or business information, form messages, meeting details, billing information, and files you voluntarily send.

When you visit our website, we may collect limited technical data such as IP address, browser and device type, pages visited, approximate location, referral source, visit time, cookies, or similar identifiers.

For client work, we may process operational, employee, customer, candidate, supplier, or business data required to build, operate, support, or maintain the agreed system.

We process data to respond to enquiries, schedule calls, provide proposals, deliver services, manage client relationships, build and maintain systems, process invoices, improve our website, protect our systems, and comply with legal, tax, accounting, or regulatory duties.

Our website may use cookies or similar technologies to operate, understand usage, improve performance, and support analytics or marketing. Where required, we ask for consent before using non-essential cookies.

You can control cookies through your browser. Disabling them may affect some functionality.

We retain personal data only as long as necessary for its purpose and applicable legal, contractual, accounting, tax, and operational requirements.

We may share data with trusted providers, contractors, or professional advisers supporting hosting, cloud infrastructure, email, analytics, project management, invoicing, accounting, legal support, communication, development, and technical support.

We do not sell personal data. We may disclose it where legally required or necessary to protect our rights, users, clients, systems, or business.

Because we work internationally, data may be processed outside your country. Where required, we use appropriate contractual, organisational, and technical safeguards.

We apply reasonable technical and organisational measures against unauthorised access, loss, misuse, alteration, or disclosure. No system or transmission method is completely secure, so absolute security cannot be guaranteed.

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to, or port your data, withdraw consent, or complain to a supervisory authority.

Contact privacy@sysnera.com or hello@sysnera.com. We may need to verify your identity before responding.

Where SySnera processes data only for a client, that client determines the purpose and legal basis. End users, employees, candidates, customers, or contacts of a client should direct privacy requests to that client.

We may update this policy. The latest version is published here. Continued use after an update means you acknowledge the revised policy.

MANUEL GONZALEZ MAESTRI PR RAČUNARSKO PROGRAMIRANJE SYSNERA BEOGRAD (SAVSKI VENAC)

Trading as SySnera. Registered office: Gavrila Principa 43, floor 1, 11000 Belgrade, Savski Venac, Serbia. PIB: 115493071. Matični broj: 68408377.

Email: privacy@sysnera.com. Alternative: hello@sysnera.com.